Getting here

Located within walking distance of three major train stations and Birmingham’s main shopping and business districts, Mailbox is easy to find whether you’re travelling by car, bus, rail, or on foot.

Address

Mailbox, Royal Mail Street
Birmingham, B1 1RD

Open in Google

Open in City Mapper

Opening Hours

Mailbox is a 24/7 venue.Retail opening hours are as follows:

Monday – Saturday: from 10am
Sunday: from 11am

Please check with individual retailers for their most up-to-date opening hours.

Please note that bar and restaurant opening hours for each venue will vary. Please check before travelling.

Getting Here

By Car

Sat Nav Instructions: Enter the postcode B1 1RD or street name “Royal Mail Street” for main access to the Mailbox car park.

Birmingham Clean Air Zone

The Clean Air Zone is in operation 24 hours a day, 365 days a year and covers an area of the city centre within the A4540 Middleway.

Over 300 road signs are in place to alert drivers about the Clean Air Zone.

When driving to Mailbox, you will enter the Clean Air Zone. Click here to view the Birmingham Clean Air Zone digital guide and click here to pay the Clean Air Zone daily fee.

From the North

From M6 Leave the M6 at Junction 6 and follow signs for A38M Birmingham Central. Stay on the A38M in the second lane for approximately 2 miles following signs for Birmingham City Centre. Pass over the flyover above Lancaster Circus (Aston University is on the left). Proceed through St Chads Queensway tunnel. On leaving the tunnel, move into the left-hand lane and continue up to Paradise island. Take the first available exit from Paradise, heading down Suffolk Street Queensway. Stay in the left-hand lane and take the first left into Brunel Street. At the bottom of Brunel Street turn right, passing under the Queensway elevated section, after which the road bends round to the left. The entrance to the car park is on your right. Please note, there are ongoing roadworks around Paradise which may affect your journey. Please click here for the latest information.

From the South

From M5 Leave the M5 at Junction 3. At the motorway island follow signs for Birmingham City Centre (A456). Keep on the A456 (Hagley Road West) for approximately 2 miles. At the first set of traffic lights (the junction of the A4123) carry straight on following signs for Birmingham City Centre (A456). Carry straight on over the second set of traffic lights, Hagley Road West becomes Hagley Road as you enter Edgbaston. After a further 2.5 miles you will approach Five Ways island (do not take the tunnel under Five Ways). Take the third exit onto Islington Row Middleway (A4540). Take the second left into Bath Row, which leads into Holloway Head. At the roundabout (Holloway Circus) turn left into Suffolk Street Queensway. Take the second left and immediate right which takes you along the front of The Mailbox. At the next junction turn left, which takes you to the car park entrance. From M6 Leave the M6 at Junction 6 and follow signs for A38M Birmingham Central. Stay on the A38M in the second lane for approximately 2 miles following signs for Birmingham City Centre. Pass over the flyover above Lancaster Circus (Aston University is on the left). Proceed through St Chads Queensway tunnel. On leaving the tunnel, move into the left-hand lane and continue up to Paradise island. Take the first available exit from Paradise, heading down Suffolk Street Queensway. Stay in the left-hand lane and take the first left into Brunel Street. At the bottom of Brunel Street turn right, passing under the Queensway elevated section, after which the road bends round to the left. The entrance to the car park is on your right. Please note, there are ongoing roadworks around Paradise which may affect your journey. Please click here for the latest information.

From the West

From M5 Leave the M5 at Junction 3. At the motorway island follow signs for Birmingham City Centre (A456). Keep on the A456 (Hagley Road West) for approximately 2 miles. At the first set of traffic lights (the junction of the A4123) carry straight on following signs for Birmingham City Centre (A456). Carry straight on over the second set of traffic lights; Hagley Road West becomes Hagley Road as you enter Edgbaston. After a further 2.5 miles you will approach Five Ways island (do not take the tunnel under Five Ways). Take the third exit onto Islington Row Middleway (A4540). Take the second left into Bath Row which leads into Holloway Head. At the roundabout (Holloway Circus) turn left into Suffolk Street Queensway. Take the second left and immediate right that takes you along the front of The Mailbox. At the next junction turn left, which takes you to the car park entrance. From M6 Leave the M6 at Junction 6 and follow signs for A38M Birmingham Central. Stay on the A38M in the second lane for approximately 2 miles following signs for Birmingham City Centre. Pass over the flyover above Lancaster Circus (Aston University is on the left). Proceed through St Chads Queensway tunnel. On leaving the tunnel, move into the left-hand lane and continue up to Paradise island. Take the first available exit from Paradise, heading down Suffolk Street Queensway. Stay in the left-hand lane and take the first left into Brunel Street. At the bottom of Brunel Street turn right, passing under the Queensway elevated section, after which the road bends round to the left. The entrance to the car park is on your right. Please note, there are ongoing roadworks around Paradise which may affect your journey. Please click here for the latest information.

From the East

By Bus

The nearest bus terminals are located on Navigation Street, Hill Street, Suffolk Street Queensway, Broad Street, Stephenson Street and Corporation Street. For actual bus routes Centro, the West Midlands Integrated Transport Authority website provides all public transport information across the region. For further information please contact: Contact Centro t. 0121 200 2700 or National Express West Midlands t. 0121 254 7272 w. www.nxbus.co.uk

By Train

Mailbox can be easily accessed via Birmingham’s main train station: Birmingham New Street, the biggest train station in Birmingham, with connections to all parts of the UK, serving all train operators, including Cross Country. Other train stations in Birmingham City Centre, approximately 10-minutes walking distance from Mailbox, include Moor Street, Snow Hill and Five Ways. Moor Street station is located on the East Mall side of Bullring & Grand Central, next to Selfridges, and provides access for more local services including operators such as West Midlands Railway, London Northwestern Railway and Chiltern Railways. Snow Hill station is located on Colmore Circus Queensway just off Colmore Row. Five Ways station is located on Islington Row Middleway, just off Five Ways Island.

By Foot

The main entrance is via Royal Mail Street, just off Navigation Street and Suffolk Street Queensway. Other entrances are on Severn Street and Commercial Street. Access from the main shopping High Street is via Navigation Street / Stephenson Street. If you are coming from Broad Street the nearest route is walking via Gas Street, dropping down onto the canal towpath until you reach The Cube and Mailbox adjacent.

By Boat

Mailbox has a dedicated Waterbus service operated by Sherborne Wharf Heritage Narrow Boats. The narrow boat ‘Ariel’ sails down the Birmingham canals at the following dates / times:

Waterbus stops:

Brindleyplace
King Edwards Wharf
Gas Street Basin
The Mailbox
Sherborne Wharf

Service dates / times:

Runs from March to November with limited service in cooler months.
Service runs ½ hour daily between 10.30am – 5pm.

Waterbus costs:

Round trip: £4
One stop: £1

For further information please contact: https://sherbornewharf.co.uk/