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Gieves and Hawkes Birmingham, Assistant Store Manager

Assistant Store Manager – full time position Reports to: Store Manager Location: Gieves and Hawkes Birmingham With…

Assistant Store Manager – full time position

Reports to: Store Manager

Location: Gieves and Hawkes Birmingham

With three Royal Warrants to our name and 250 years of trading, Gieves and Hawkes, maintains its position at the heart of English tailoring. Both Thomas Hawkes and James Gieve were quintessential English gentleman who understood the needs of international travellers and explorers.  They dressed with style, dignity, confidence and charm. They were curators of the finest things in life, set high standards of artisan craftsmanship and quality. They were maverick and risk takers. Men who enjoyed life. Men who looked further than the shores of England. These values remain true to the heritage and quality of the brand’s ethos. Gieves & Hawkes has counted every British Monarch since George III among an esteemed list of patrons. and is honoured to serve several other Royal households around the world along with statesmen, business leaders, sports legends and global stars of stage and screen.

Overview of Role

The Assistant Stores Manager is an integral role for our Birmingham store, supporting the team to deliver exceptional service.

The individual will support the Store Manager in exceeding annual retail sales budget and deputising in the Store Managers absence. The individual will also ensure retail customers receive and excellent level of customer service in line with Brand ethos.

We seek someone who has previously worked in a front of house role, perhaps in a hotel or luxury retail, and has the confidence and demeanour to look after our Clients knowledgeably and professionally, often under pressure to deliver within short timeframes and/or high expectations.

Key Responsibilities

  • Communication
  • Customer Service
  • Retail Operations
  • Leadership

Essential Skills

  • Managing a similar retail store
  • 5 years retail experience
  • 2 years people management experience

To apply please send a CV to Max Harvey at [email protected]

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