Mailbox is Birmingham’s iconic shopping and lifestyle destination, where every day gives you something new to shop, see, or do.
Since 1997, we’ve been delivering better experiences for millions of customers, from all over the world. As what was formally the Royal Mail’s largest sorting office in the country, our building offers a unique blend of British heritage and cutting-edge innovation, right in the heart of Birmingham.
Whether you’re shopping the latest lines with our range of prestigious brands like Harvey Nichols, Emporio Armani, or Boss, furnishing your nest in HOME at Mailbox, or enjoying one of our 20+ canalside restaurants, we guarantee everything you experience will be a level above what you expect.
Mailbox is much more than just a retail space. It’s your safe, luxurious and exciting escape for the day, giving you and your favourite people space to dwell, eat, drink, shop, relax and work, all in one beautifully designed and welcoming location.
As a team, we’re proud to say no day at Mailbox is ever the same. One day we could be parading this year’s latest collections on the catwalk, and the next you’ll see live dancers and a street food festival. Just like our amazing brands that call the Mailbox home, we’re always striving to make today better than yesterday.
Easy to access by rail, car or plane, we’re here to help you escape your everyday and create new amazing memories you’ll truly never forget.