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About Us

Mailbox is Birmingham’s iconic shopping and lifestyle destination, where every day gives you something new to shop, see, or do.

Mailbox is Birmingham’s ultimate office and lifestyle destination, whether you’re looking to work, play, shop or stay.

Since 1997, we’ve been delivering better experiences for millions of customers, from all over the world. As what was formally the Royal Mail’s largest sorting office in the country, our building offers a unique blend of British heritage and cutting-edge innovation, right in the heart of Birmingham’s city centre.

Whether you want to update your wardrobe, change your hairstyle, see the latest blockbuster, catch up with friends or enjoy a luxurious city staycation, the Mailbox has everything you need and more.

This is your safe, relaxing and exciting escape for the day, giving you and your favourite people a place to dwell, eat, drink, shop, relax and work – all in one beautifully designed and welcoming location.

Just like our amazing brands that call the Mailbox their home, we’re always striving to make today better than yesterday.

Easy to access by rail, car or foot, we’re here to help you escape your everyday and create new amazing memories you’ll never forget.

Building a better tomorrow

Mailbox is committed to building a better tomorrow for our occupiers, colleagues and the wider community.

As an iconic destination in the heart of Birmingham, we have a vision to ensure that we deliver outstanding environmental sustainability performance, focus on the health and wellbeing of our community, and play an active role in our diverse city region. Find out more here.

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